Dr. Skip's Medical Peer Review Blog: Solving Quality of Care Problems In Large Hospital Chains

Monday, June 05, 2006

Solving Quality of Care Problems In Large Hospital Chains

At AllMed Healthcare Management, we’re proud to be working with some of the largest hospital chains in the United states to improve their quality of care by providing outsourced hospital peer review services. Two of the largest chains are very good customers of ours and have sent dozens of their hospital peer reviews to us in order to resolve issues of bad outcomes and sentinel events. The directors and vice presidents of medical affairs and quality management at the headquarters of these organizations are delighted with the work that we’re doing for their organizations and as a result they continue to reward us by increasing the number of cases that they’re sending us for hospital peer review. Each year, we’ve also conducted an annual customer satisfaction survey that shows that well over 75 percent of our clients are either extremely satisfied or satisfied with the quality, timeliness and the turnaround time of our services. We continue to conduct customer satisfaction surveys to stay close to our customers, making sure that they’re satisfied with the services that we’re providing to them.