Independent Review and Turnaround Time

We have a variety of clients across the country who are bogged down with their own administrative procedures and often times by the time they request an independent medical review from us, we only have one or two days in order to perform these reviews. Because of this, we developed our organization to be able to respond very quickly on the to incoming requests. We've lined up a panel of specialists who are well trained and understand that their value to our organization depends upon their ability to drop other things on their day schedule in order to complete reviews for us so that we can get them back on a same day basis or rush basis to our clients.

We have lots of clients that have come to us because our goal is to consistently exceed the URAC specified turnaround times for medical reviews. Right now our organization is averaging one. One day turnaround times for expedited reviews and we consistently average 3 days for standard review even though the standard for that is 3-7 business days. Companies that are looking for fast turnaround times on their independent medical reviews demand that an IRO is capable of meeting those needs. The modern IRO today needs to be capable of providing a service that meets or exceeds those URAC standards.



healtcare
medical management