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Thursday, January 18, 2007

IROs and Employee Training

Today's IRO needs to continuously invest in training its employees whether it be on clinical procedures, quality metrics, industry trends, administrative procedures, or customer satisfaction improvements. These are the types of training topics that come up regularly inside the organization. In addition to that you have of course ongoing training on privacy, confidentiality, and security issues which are absolutely critical to an IRO's credibility with its clients as well as its own ability to meet federal and state laws.

Regulatory requirements are another area in which an IRO needs to regularly train it's employees in order to keep them abreast of the state regulations that govern independent review. Especially a national IRO like ours, which is doing business in more than 30 states, needs to be attune to this and regularly train and track these requirements with our employees. An IRO, by necessity, is a training organization continuously investing in keeping its people up to date on the latest systems and procedures related to independent review.


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