Superior Quality In All We Do
At AllMed, we strive to exceed client expectations and hold ourselves to the highest standards to consistently deliver best-in-class medical review services. AllMed delivers superior quality that provides the most professional and thoughtful reflection of your company. As a lean company, we are dedicated to continuous improvement and excellence is one of our core values.
Our Quality Management System
A multi-step process designed to ensure a consistent, efficient and accurate application of standards and timeliness on each and every review we produce:
- Medical Director engagement and oversight of all quality programs
- Based on the latest medical standards, our reviews are current with national expertise and research.
- Our medical experts are actively practicing specialists skilled in care standards, clinical criteria and plan language.
- Each review is strongly supported with superior rationale that is referenced, edited and stated properly.
- Our comprehensive research and review process is designed to ensure accuracy, every time.
- Our thoughtful and caring presentations are focused on the individual patient and their particular needs.
- With strict guidelines and criteria in place, our system ensures consistency across all reviews.
Our Peer Specialty Reviewers
Our peer specialty reviewers are always consistent, efficient and accurate. Fully credentialed, tested and trained before being added to our panel, our reviewers utilize published care standards and apply evidence-based guidelines to each determination.
We also offer:
- Ongoing training: Our reviewers receive ongoing education and training from our Medical Directors and Quality Manager.
- Accurate auditing: All reviews are audited in a timely manner by our Medical Directors for consistency, accuracy and application of standards.
- A rigorous review process: Our reviews undergo detailed copy editing and proofing to ensure quality and accuracy.
Our methods include:
- Our lean management system relies on state-of-the-art tools & principles that deliver high quality at low cost
- Compliance assurance with regulatory and accrediting standards.
- Consistent audits with a reliable application of internal policies and procedures.
- A pro-active culture of quality that quickly identifies bottlenecks and initiates corrective action where problems are identified.
- Cultivating long-term relationships with clients and peer reviewers.
- Ongoing Quality Improvement Projects
- Monthly Inter-Rater Reliability Program