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Physician disruptive behaviors can compromise quality of care and patient safety, putting both the patient and organization at increased risk. Although behavior management has traditionally taken a remedial punitive approach, many hospitals are adopting strategies that address physician and staff needs and provide appropriate supportive services to help them better adjust to the stress and pressures of the current healthcare environment.
In addition to navigating changes in the healthcare industry, hospitals face the ongoing challenge of increasing clinical quality and administrative efficiency. While both internal and external peer review have long been important tools for ensuring safety and quality of patient care, it is critical for hospitals to continually evaluate and update their performance improvement programs and quality management systems.