UTILIZATION MANAGEMENT

Evidence-based reviews to ensure the highest level of appropriate care

HEALTHCARE UTILIZATION MANAGEMENT SOLUTIONS

Health plans, utilization management (UM) companies and managed care organizations alike are looking to streamline their operations and process service requests as efficiently as possible. Prior authorizations, the continuation of care and medical necessity evaluations are increasingly a challenge for many payer organizations. With a scarcity in nursing and physician advisor resources, plus volume fluctuations, it’s increasingly tough for many organizations to staff for and manage these critical functions. And with many demands on in-house Medical Directors, many payer organizations are increasingly partnering with companies like AllMed for processing their incoming service requests.

AllMed has been supporting utilization review and appeals departments for over 25 years, providing flexible services that align our workflow with your needs. We cover the spectrum of standards as dictated by your clinical protocols, including in-house medical policy, plan language, published care guidelines and latest standards of care.

PRIOR AUTHORIZATIONS AND SPECIALTY-MATCHED APPEALS

AllMed offers prior authorizations, concurrent reviews and appeals to align with your needs at every stage of your clinical operations processes.  Our services for utilization management in healthcare include both generalist and specialty-matched options for the management of utilization for high-volume specialties and treatments.

Prior Authorizations

Nurse and physician reviews to augment your internal capabilities

Specialist Reviews

Specialized expertise for standard of care and complex procedures

Appeals

High quality decisions by specialists, delivered to the standards you expect

UTILIZATION MANAGEMENT SCOPE OF SERVICES

Determination Notifications (Nurse & MD review levels)

Quality/Reporting

Customer Service Reports

Smiling female doctor standing with medical colleagues

MEDICAL REVIEW PRODUCTS

Our review products cover a spectrum of needs, including first-level prior authorizations, complex and critical claims, appeals, medical director services and staffing services.

OUR IN HOUSE UTILIZATION MANAGEMENT TEAM

AllMed’s services are delivered by our in-house clinical team of utilization management nurses, physician advisors, and clinical copy editors. Our Medical Director team provides clinical quality oversight to all review operations, including case-related troubleshooting as well as Inter-Rater Reliability (IRR) programs.

Whether you are a utilization management department within a health plan, a medical management organization, or specialty benefits manager, we work closely with you to define your requirements, design a UM program that integrates with your systems, train your personnel. Our Program Directors and Account Executives work closely with you through pilot deployment to full volume implementation.

SUPERIOR QUALITY THAT MAKES A DIFFERENCE

All of our services are deployed through PeerPoint®, AllMed’s advanced medical review portal, which embeds healthcare intelligence and automation tools that produce the highest quality reviews at industry-leading turnaround times and costs.

But what really makes us different is our people.  Our commitment to consistently exceeding our clients’ expectations through everything we do, is why AllMed’s clients remain loyal partners, year-after year.  This is because of the special care we take to recruit the highest quality talent as well as train, grow, and engage them in our Lean management system. As a values-based company that puts culture first, our employees care deeply about each member’s health and about delivering the highest quality care.

REACH OUT
Interested in our review services?

Whether you need specialized expertise or added review capacity,
we’re here to help with customized services that fit your exact needs.

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