Doctor consulting with patient

Utilization Management Communication: Streamlining Information Sharing Between Health Plans, Providers & Patients

A thought-leadership discussion about improving communication between health plans, physicians, and patients to clarify clinical rational and optimize processes.

In this webinar, you’ll learn about communication techniques for nurse reviews and appeals documentation. The panel will discuss:

  • Crafting case review questions that help guide the reviewer responses
  • Wording determinations in alignment with accreditation requirements
  • Requesting additional information from providers
  • Conveying clinical information in member friendly language

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